Moon Area School District is making every effort to adapt to the ever growing online climate due to the COVID-19 outbreaks. As a result, we have expanded our previously High School only 1:1 program to include our entire K-12 student body as well as certain members of our staff. Apple iPad tablets and various laptop models are now in the hands of our students, and, we here in the MASD IT Department are determined to provide our students and staff members with the best possible support during this difficult time.
Therefore, we have created, and will continue to create, instructional documents, videos, and live events so that you, as students and parents, have access to the information and training that will make online education as simple as possible.
This page will host many of our instructional guides and documents. We (MASD IT) will keep it as up to date as possible. As problems are brought to our attention and solutions are found we will post them as soon as our schedule allows.
If you cannot find documentation for the problem that you encountered on this page please feel free to use the link below to submit a ticket to us directly, so we can not only help you with your technical/software/hardware problem, but also share our solutions with the rest of the district:
Submit an MASD Support Ticket
NOTE: The support email address will be retired on 10/2
Device Maintenance/Pickup Information
If you have unresolved device issues or need to pick one up, please join us Wednesday, 9/16, from 2-5 PM for in-person, technology support and device distribution. We will be in the High School Cafeteria, through the District Administration Office Entrance.
IT's Microsoft Teams Question/Answer Meeting Information
The IT Department will be hosting live events to answer questions that the parents and students might be having with their devices or services. These events will be held on Tuesdays and Thursdays from 1-2PM beginning Tuesday Sept. 1st. The links to the meetings will be posted on the days they are scheduled to occur:
To join the meeting: Click Here!
Use this form to submit your questions for the Teams Question/Answer Meeting Only: Click Here!